Privacy Policy

This Policy applies to information collected through orcapainting.com and related communications with Orca Painting Company LLC. It does not apply to websites, services, or platforms operated by other companies, even when we link to them.

We provide painting-related estimates and services. Please do not submit sensitive personal information, payment-card details, government identification numbers, or health information through our website forms.

Information you provide directly

When you request an estimate, send a message, or communicate with us, we may collect:

• Name, email address, phone number, and preferred contact method.
• Project location, ZIP code, property details, service type, timeline, notes, photos, and other project information you choose to provide.
• Communications, appointment details, estimates, and records related to the services you request.

Information collected automatically

When you visit the website, we and our service providers may automatically collect limited technical and usage information, such as your IP address, browser type, device type, pages viewed, referring page, general location, and interactions with the website. The exact information collected depends on the tools enabled on the site and your browser or cookie choices.

We may use information to:

• Respond to inquiries, provide estimates, schedule appointments, and deliver painting-related services.
• Communicate about projects, customer support, service updates, and follow-up requests.
• Operate, maintain, secure, troubleshoot, and improve the website and our business processes.
• Understand website traffic, measure marketing performance, and improve the relevance of our advertising.
• Comply with legal obligations, prevent fraud, and protect our rights, customers, and business.

Cookies and similar technologies can help websites function, understand traffic, remember preferences, and measure advertising. You can control cookies through your browser settings. Some features may not work as intended if certain cookies are disabled.

Framer Analytics

Our website may use built-in analytics provided by the Framer platform. Review Framer’s analytics and cookies guidance.

Google Analytics

We use Google Analytics to understand how visitors use the website. Google Analytics may use cookies, device information, browser information, approximate location, pages viewed, and interactions with the site to provide analytics services. We do not intentionally send quote-form content such as names, email addresses, or phone numbers to Google Analytics.

Learn more about how Google uses information from sites or apps that use its services. You can also review Google’s Privacy Policy and the Google Analytics opt-out browser add-on.

Meta Pixel

We use the Meta Pixel and related Meta Business Tools to measure advertising performance and improve the relevance of ads. These tools may collect or receive information such as browser and device information, IP address, pages viewed, and actions taken on the website. This information may be shared with Meta Platforms, Inc. for measurement, advertising, and related purposes. We do not intentionally use quote-form fields as Pixel event values.

Learn more through Meta’s Privacy Policy, Meta’s Cookies Policy, and Meta Ad Preferences. You can also use the Digital Advertising Alliance opt-out tool.

Browser settings can be used to manage cookies. If we add a Cookie Preferences control to the website, it will be linked from the website footer.

We may share information only as reasonably necessary for business operations, services you request, legal compliance, or the uses described in this Policy.

• Website platform and hosting. Our website is built using the Framer platform. Review Framer’s Privacy Statement.
• Form processing. Quote and contact-form submissions may be processed by Formspree so that requests can be delivered to us. Review Formspree’s Privacy Policy.
• Analytics. Google may process website-usage data through Google Analytics as described above.
• Advertising measurement. Meta Platforms, Inc. may receive Pixel data as described above.
• Business support. We may share information with vendors or professionals that help us provide services, communicate with customers, secure our systems, or operate the business.
• Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, respond to lawful requests, enforce agreements, or protect rights and safety.

We do not sell personal information for monetary payment. Some advertising-related disclosures may be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws even when no money is exchanged.

You may contact us to request access to, correction of, or deletion of personal information you have provided to us. We may need to verify your identity before completing a request, and certain information may be retained where permitted or required by law.

• Use the unsubscribe option in a marketing email, or ask us to stop sending marketing messages.
• Control cookies through browser settings and, when available, the website’s Cookie Preferences control.
• Use the third-party opt-out tools linked in this Policy to manage certain analytics and advertising choices.

Do Not Track and browser signals

Some browsers offer Do Not Track (“DNT”) or other privacy signals. Because there is not a single uniform standard for every signal and tool, our website may not automatically respond to all browser signals. You can use the controls described in this Policy or contact us with an opt-out request.

California residents may request information about our privacy practices and may ask to review, correct, or delete personal information they have provided to us. We do not sell personal information for monetary payment.

As described above, Meta Pixel data may be shared with Meta Platforms, Inc. for advertising measurement and related purposes. Depending on the applicable law, this may be considered “sharing” for cross-context behavioral advertising. To request an opt-out, use the Cookie Preferences control when available, use the third-party advertising controls linked above, or contact us.

Third parties may collect information about your online activities over time and across different websites when their analytics or advertising tools are enabled.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain. No website, transmission, or storage system can be guaranteed to be completely secure.

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted personal information to us, please contact us so we can review and address the request.

Our business is based in Washington State and serves customers primarily in the Puget Sound area. Information may be processed in the United States or other locations where our service providers operate. If you are visiting from another jurisdiction, you may contact us to ask about your privacy choices.

Third-party links

The website may link to websites operated by other companies. Their privacy practices are governed by their own policies, not this Policy.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or another reasonable method.

For questions about this Privacy Policy or to submit a privacy request, contact: